Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern? This page covers the ways to reach NY Online Casinos and what happens once your message lands with us.
Ways to Get in Touch
Email is the best route for anything you need to raise with us, whether that's a query about how we compare online casino sites, a correction to a bonus term, or general feedback on the site. Write to us at [email protected] and a member of the team will read it personally — we don't rely on automated replies to stand in for a real answer.
Including a short summary of what your message is about helps us route it to the right person and reply faster, especially if it relates to a specific operator or offer covered on the site.
What You Might Want to Contact Us About
- Review accuracy — If a bonus figure, wagering requirement, or licensing detail on one of our pages looks out of date, tell us. Terms at real-money casino sites change often, and we want our comparisons to reflect that.
- General questions — Unsure how we rank sites, what a term like RTP or playthrough requirement means in context, or how our tables are put together? Ask away.
- Site suggestions — If there's a topic related to online casino sites, banking options, or mobile play you'd like us to cover in more depth, we're glad to hear it.
- Partnership or editorial enquiries — If you represent a gaming operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message. We can point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY (467369) directly, at any time.
How We Handle Your Message
Every email is reviewed by someone on our editorial team, not filtered through a bot. We aim to respond within a couple of working days, though enquiries that need fact-checking against an operator's current terms may take a little longer. If your message concerns a correction, we'll look into it and update the relevant page where the facts support a change.
Before You Write In
A few things are worth knowing in advance:
- We review and compare online casino sites for research purposes; we do not process deposits, withdrawals, or account issues on behalf of any operator. Account, banking, or payout problems need to go directly to the customer support team of the site in question.
- New York currently permits regulated online sports betting, but online casino gaming is not licensed in the state. We flag this clearly across the site, and it applies to any question about legal standing you might raise with us.
- All content on this site is intended for readers aged 21 and over, in line with legal gambling age requirements. If you're contacting us on behalf of someone underage, please direct that enquiry to a parent, guardian, or appropriate support service instead.
For readers comparing options outside New York, we also cover other jurisdictions — see our page on trusted non-GamStop casinos in the UK if that's relevant to your search.
Our Commitment to Accuracy
We rely on reader input as part of keeping our content honest and current. If something published here has affected your decision-making — for better or worse — we want to know. Thanks for taking the time to visit this page, and we look forward to hearing from you.